Frequently Asked Questions

My device is drifting off to the side. How can I stop this?
Last Updated about a month ago

This behaviour is commonly referred to as "drift". 9 times out of 10, it is always down to mis-configuration or poor calibration. Assuming you have followed the instructions in the user guide for your particular device, the following steps often resolve issues with drift.

  • Keep the device away from strong magnets.
  • Check the device orientation is correct. For Pro users, the screws of the enclosure should be facing downwards. For self-built devices, orientation depends greatly on how you've chosen to construct it.
  • Check the device is attached firmly - it should not be flapping about
  • Check the device is flat and roughly level when it's on your head. A lot of times, people don't realise that their headset is not squarely on their head and the device is actually leaning forwards or backwards significantly. If this is the case, perform the auto-bias/set level function with the device on your head instead of the desk. Keep your head level and still while you perform it!
  • If your headset has a microphone, ensure it is kept away from the EDTracker
  • If your headset has folding earcups, ensure that they don't move close to the EDTracker during magnetometer calibration. They can often "flop" over, bring strong magnets close to the device and affecting the calibration
  • Reset your windows calibration against the device (Game Controllers --> EDTracker --> Properties --> Settings --> "Reset to Defaults")
A good mag calibration is essential. When the mag calibration has finished, a graphical representation of the magnetic readings is displayed as a set of green dots. These should be show a nice, round sphere. You should have good coverage - no holes or patches in the sphere where there are not dots (if you do, re-do it and try to turn and twist the device in as many positions as possible).

If the green sphere of dots is squished, or totally flat, or has spikes or depressions in it - then something is influencing the magnetic field around the device. Try to rule out your headset by re-doing the calibration with the EDTracker by itself, in open air. Do the results change? If so, it may be an issue with your headset - maybe the band is metallic, or magnetised in some way? Try padding the device away from the head band, or move it's mounting point if possible.

Typically, you should avoid mounting your EDTracker directly onto ear cups of headphones. These tend to contain magnets for the speakers, which may affect the performance of the device. By all means try it, but don't be surprised if the results are poor! You will need to set the appropriate orientation value in the EDTracker software.

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