Frequently Asked Questions

Recent AMD graphics card driver update causes UI to crash
Last Updated 2 years ago

An AMD driver update towards the end of 2017 is known to create a great number of compatibility issues with DirectX 9 applications. Some users have reported the UI crashing during the mag calibration process. If this is the case, please update your AMD drivers as follows :

AMD Adrenalin Edition 18.1.1 Alpha drivers

This is an issue in the AMD driver software package, not the EDTracker UI.

If your problem continues after installing the newer drivers, or you are using a graphics card from a different vendor, please raise a ticket with your symptoms and we will endeavour to help.

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