Frequently Asked Questions

How do I change the wireless channel on my EDTracker?
Last Updated 3 years ago

First establish a pairing between the dongle and the device. Initially, from the factory, the devices will attempt to pair on channel 1. In order to move to another channel, you must at least establish a pairing first, even if it is for a short period of time.
Once a pairing is established, click the "Wireless" tab in the EDTracker software. The current channel will be shown in the Channel dropdown. Change this to a channel number of your preference, and click "Set Channel".
The EDTracker Pro Wireless and EDTracker Wireless Dongle will briefly disconnect, move to the new channel, and re-establish communications.
You may need to experiment to find the best channel for your environment. It will depend greatly on what other wireless devices are present.

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